Brother Printer is Offline How to Fix For Windows & Mac

Brother Printer is offline looking not working, and looks offline on the computer even though it is connected to the network. This can especially occur after the printer is connected to the network or inactive for some time. We have created several solutions to solve this problem.

Brother Printer Offline

A guide when the ‘Brother Printer Offline’ problem occurs and how to improve it. On Brother’s printer, offline errors occur occasionally. We will describe in detail the solutions for how to fix the printer Brother says offline problems for windows and mac operating systems.

Offline Brother printer occurs due to some issues

• Paper jam errors
• Blockage of toner ink
• Printer not set as default
• Incorrect printer settings
• Error in the network connection between your computer and printer
• Corrupted or outdated printer drivers
• If the printer’s ‘use offline mode’ is selected, it may also display an offline error

Brother Printer is Offline

Printer Brother “Offline” may be because it is not turned on. Although the printer is connected to the computer via a USB connection, it will not recognize any connection if the printer is turned off. Brother recommends checking the lcd screen of the printer; if it is empty, the printer may not be turned on. Make sure to plug the printer into a power outlet, it works and all switches are switched to the On setting.

Printer Brother Error

Brother printer is offline because of errors such as Toner Empty or Paper Jam, both errors can hinder printing. Brother recommends checking the lcd screen of the printer for possible error messages. If you see an error message, try fixing the error before checking the printer’s online status again.

USB Cable or Network Connection Problems

Brother printer is offline because the connection is broken. If you don’t connect to the printer via a USB cable, then it might have problems with the hardware, brother recommends a USB cable that has a twisted pair cable, is shielded and no more than 6 feet long. If you are not connected to the printer over a network, may be network inactive or protected by a firewall, brother recommends checking your router or network hub, checking your computer’s firewall settings to make sure it doesn’t block network connections and running network connection diagnostics.

Printer not set to Default

Brother printer is offline because it is not set as the default printer on the computer. The default printer is a laptop or computer printer that automatically sends print jobs when you click Print. If Brother’s printer is not set to default, the computer may try to connect to another different printer. You can make the printer the default in the Computer devices section. If it is not listed as a device in the device section, it must reinstall the printer driver from the CD-ROM or brother’s official website.

Brother Printer is Offline How to Fix For Windows

Follow the steps below to resolve the issue of Brother Printer Offline:

1. Make sure brother machine is turned on and there are no errors

• Make sure brother machine is turned on and there are no erroIf the Brother (LCD) machine screen is blank, the machine may not have been turned on. Check the machine to see if the machine wakes from sleep mode.
  Otherwise, make sure it’s plugged into a working socket and that all power switches are turned on.
• Check the screen (LCD) for error messages. Such as “Jammed Paper” or “Empty Toner Ink”. If the LCD shows an error, resolve the error first to resolve the issue.

2. Make sure the printer is connected to your computer

• If you’re using a USB cable, make sure it’s connected to your printer and computer. Try connecting directly to the computer and not through the hub.
• If using an ethernet cable, make sure the cable is properly connected to the printer and router/hub/switch. Print out the network configuration page and check the IP address.
• Using a wireless connection, print out the network configuration page to check the IP address.

3. Make sure Brother machine is set as the default printer

• Open Control Panel.
• Press Hardware and Sound > Devices and Printers.
• Select and Click Start > Devices and Printers.

4. Remove all print performance from the Devices and Printers window

• Right-click for the Brother Printers machine> See what is being printed > Printer > Cancel All Documents.

5. Check the status of the Brother printer in the Devices and Printers window

If the printer status is Offline

Right-click the icon for your Brother machine> See what is being printed > Printer > Use Printer Offline (uncheck it).

If the printer status is Paused

Right-click the icon for your Brother machine> See what’s printing > Printer > Pause Printing (uncheck it).

6. If a copy of brother’s printer machine icon [example: Brother XXX-XXXX (Copy 1)] is listed on Devices and Printers

A copy of your Brother printer with brother’s printer name can be made if you:

• Connect brother’s machine to a different USB port on the computer.
• Install the same printer driver multiple times.

To check which printer driver is working, do the following:

• Turn on the machine Brother. If there are other machines connected, only turn on the Brother machine you want to use.
• Open the printers folder:

– Open Control Panel.
– Click Hardware and Sound > Devices and Printers.
– Click Start > Devices and Printers.

• Hover over the printer icon until the printer status pop-up appears.

If the status is Ready, the printer driver is functioning correctly. Select this printer driver when printing.

• If you always want to print using this printer, right-click the machine icon and select Set as default printer. A check mark will appear on the machine icon and when printing next, this printer driver will be selected automatically.

Brother Printer is Offline How to Fix For Mac

Follow the steps below to resolve the issue of Brother Printer Offline:

1. Make sure to install the correct Printer Driver for the Brother machine.

• Choose Apple Menu > System Preferences > Print & Scan (Printers & Scanner).
• Select Brother machine in the Printers section.
• Verify which printer driver you want to use. It can be found next to Kind.
• Click the Default icon located at the top of the dialog box.
• Select the Brother engine from the Name list.
• Make sure that “XXXXXXX + CUPS” is selected in the Use list. (XXXXXXX is the model name or printers series brother.)
• Click Add.

Those are some of the steps that must be done to solve the problem of brother printer is offline.

Post by: Mpdriv.com | Support