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Mpdriv.com - How to Solve Brother MFC-7840w Printer Offline Problem. Some Brother printers users may encounter software issues such as the Brother MFC-7840w indicating offline status. Printer Brother MFC-7840W connected to the system may show an offline status because there are some problems such as problems with drivers, problems in the printer spooler service, problems with printers hardware connecting the system etc. Brother MFC-7840W who is experiencing offline status issues severely interferes with user performance and in some cases, the printers suddenly goes offline while running a print job resulting in loss of paper and ink. The status of the Brother MFC-7840W printer connected to the system can be changed by opening the "Printer and fax" option in the "Start" menu and changing the status. If after changing the offline status, but still back to offline, then it is a serious problem and should be addressed immediately.